Recent Posts

Help Protect Your Commercial Building From Fire

6/18/2021 (Permalink)

Fires in Commercial Buildings can cause a great amount of damage, but there are three easy things a business can do to prevent the most common commercial building fires. 

  1. Surprisingly, the top cause of commercial building fires is cooking fires. But a fire extinguisher placed near the kitchen area can give employees the power to stop a small cooking fire from spreading.  Be sure to train your employees on how to use the extinguisher and make sure they are still in good working condition.
  2. Fire alarms can save lives and property from damage, yet many are left unchecked and are not properly maintained. Be sure to check the fire alarm in your building or office to make sure that it working correctly.
  3. A commercial fire sprinkler system can put out a potentially deadly fire in a commercial building. Have the one in your commercial building tested annually.

Be sure that your business has what it needs to protect itself from a crippling fire and be proactive in helping prevent damage to your business by following these three easy guidelines.

If you do experience a fire in your commercial building, call the experts at SERVPRO 916-525-1241

ELK GROVE | CALIFORNIA | FIRE DAMAGE | RESTORATION | FIRE DAMAGE IN ELK GROVE

Protecting Your Commercial Building From Water Leaks

6/17/2021 (Permalink)

Undetected water leaks can cause a great amount of damage, especially if they continue for an extended period of time.  Here are a few of the most common types of leaks in commercial properties and how to fix them.

  • Faucet Leaks – With frequent use, faucet parts can wear out over time and when the seal or other components begin to leak, it can lead to water loss. This can substantially increase your water bill as well as cause major damage to your building.  In order to avoid loss, prepare any dripping sinks as soon as you see them start to leak.
  • Toilet Leaks – Like faucets, toilets have a number of parts that can deteriorate and lead to issues. One faulty or leaking part leads to other damage, so be sure to replace toilet components as soon as you see them begin to deteriorate. 
  • Underground Leaks – These types of leaks can often go undetected, but there are tell-tail signs of their existence, such as areas of wet soil, areas where grass or plants are growing faster than surrounding areas (due to increased water supply from your leak), and a significant rise in your water bill.
  • Hidden Leaks – These types of leaks are the most difficult to detect, but can cause the most damage because they remain undetected for long periods of time. If you notice water marks or swelling of walls, ceilings and floors, you likely have a hidden leak. 

If any of these types of leaks are detected in your commercial building, call the professionals at SERVPRO. 916-525-1241

SERVPRO Can Provide So Many Services

6/11/2021 (Permalink)

SERVPRO is on call and available 24 hours day/7 days a week to respond to your emergency.  We specialize in fire and water restoration services along with mold remediation, but we also provide so many other services.  Here are just a few of the services we can provide: 

  • Odor Removal
  • Trauma & Crime Scene Cleanup
  • Carpet and Upholstery Cleaning
  • Biohazard Cleanup
  • COVID Cleaning
  • Commercial Cleaning Services
  • Board-Up Services

SERVPRO works closely with many large and small insurance companies, property management companies, and government entities.  We also have experience working in:

  • Small Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Manufacturing & Industrial
  • Government/Military

 Call Us Today!

SERVPRO is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today at 916-525-1241. We’ll restore your property and make it “Like it never even happened.”  

ELK GROVE | CALIFORNIA | WATER DAMAGE | FIRE DAMAGE

SERVPRO Cares for Your Belongings

6/8/2021 (Permalink)

One thing you may not think about after your home experiences damages from a fire, mold or water loss is what you are going to do with all your belongings while your home is being repaired?

At SERVPRO, we take great pride in taking care of our customers' belongings.  We will come to your home or place of business and "pack out" all your items carefully, inventory and mark each box and then take them to our warehouse to safely store them in secure vaults that are only accessible by our trusted staff until you are ready for them to be returned to you. 

When you are ready, we will deliver them back to you in the same condition we received them in.  We offer you the peace of mind that your belongings are safe and secure while your home or place is business is being repaired.  

ELK GROVE | CALIFORNIA | RESTORATION | CONTENTS

Which Phone Should You Use In An Emergency - Landline or Cell Phone?

6/2/2021 (Permalink)

In the event of an emergency, most people know that they should call 911.  This patches us through to our local emergency responders who are dispatched to a specific location.  But with the introduction of cell phones into our daily lives in the 1980’s, a crinkle was added to the 911 dispatch system. 

Previously, all 911 calls coming from cell phones were automatically routed to the California Highway Patrol 911 dispatch centers, which overloaded the call centers and slowed down responses to potential victims.  Now cell phones use either GPS or cell tower triangulation so that a dispatch center can be identified and the call is routed to the proper location. 

The California Highway Patrol (CHP) does have jurisdiction over state freeways and handles emergency calls on these roadways.  So some cell calls made from city streets that are near a freeway will be routed to the CHP.

One way to ensure that a 911 operator can pinpoint your location is to use your landline to make a 911 call whenever possible.  A landline is plugged into a specific address, so an Emergency Response Team will know exactly where to respond. 

However, if you find yourself in an emergency situation and you only have your cell phone, use it to call 911.  Your call will be routed to an emergency response team who will send help to your location no matter how you place your call.

Remember, don't delay calling 911 in the event of an emergency.  The professionals who are answering the phone will find you help whether you are calling on a landline or a cell phone.  Reach out, call and stay safe.

ELK GROVE | CALIFORNIA | FIRE DAMAGE | WATER DAMAGE | RESTORATION

Ready for any Storm

5/22/2021 (Permalink)

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sacramento and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams in our area that are strategically located throughout the United States.

Biohazard remediation; also known as crime scene cleanup

5/19/2021 (Permalink)

SERVPRO knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

  • Coronavirus - viral pathogen.
  • Sewage backups.
  • Crime scene cleanup.
  • Natural death cleanup.
  • Suicide cleanup.
  • Homicide cleanup.
  • Accident cleanup.
  • Blood cleanup.
  • Hoarding scenes.

The job of a biohazard cleaner is to thoroughly cleansanitizedisinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

  • Cleaning removes food and other types of soil from a surface such as a countertop or a plate. 
  • Sanitizing reduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
  • Disinfecting a surface will “kill” the microscopic organisms.
  • Sterilizing is the process of making something free from bacteria or other living microorganisms.
  • Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that causes an allergic reaction) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterilizing is the removal of 100% of the organisms.

Call SERVPRO to Assist You with your Fire or Water Damage

5/13/2021 (Permalink)

When you've suffered a fire or water, your first step is to hire an experienced fire and water cleanup and restoration company like SERVPRO.

SERVPRO maintains highly qualified and trained professionals to deal with the mitigation after a fire or water damage.  The mitigation includes specific protocols, processes, actions, and activities that are taken to reduce or eliminate long-term risk to people and property from hazards and their impacts.  Once the personal property has been properly removed from the loss, the first step in mitigation is having a demolition performed correctly.  There is a proper way to remove a variety of materials without damaging adjacent materials. 

At SERVPRO, our crew chiefs and production managers have the knowledge, skill, and experience to ensure home or business mitigation needs are handled correctly.  There are seven reasons why SERVPRO removes materials:

[1] we remove materials to eliminate safety hazards,

[2] we remove materials that have suffered primary damage and are not restorable,

[3] we remove porous materials that have come in contact with contamination,

[4] we remove porous materials that are holding odor,

[5] we remove vapor barriers to assist with drying efforts,

[6] we remove materials to reduce drying time, and

[7] we remove materials to open cavities or areas to provide additional needed services. 

AN IMPORTANT REMINDER DURING WILDFIRE SEASON:  Many families choose to live in remote, wooded forests or wildland areas surrounded by trees which can create a real danger to your home due to wildfire.  It is important to know how to protect your home.  One of the many steps to consider is the fire resistance of your home, the land surrounding your home, and the nature of the vegetation that grows near it.  You can locate a homeowner's checklist on the FEMA website that will help you learn what you can do before a wildfire happens in your area.  Do not hesitate to contact your local fire department for information about local fire laws, building codes, and protection measures.  Everyone needs to be ready for emergency evacuation as it may be the only way to protect your family and business in a wildfire. Know where to go and what to bring with you. You should plan several escape routes in case roads are blocked by a wildfire.

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Preparing Your Home for Fire Season!

5/8/2021 (Permalink)

Fire damage to home What to do after fire damage
  • Create a defensible space around your home:  A defensible space is an area around a building in which vegetation, debris, and other types of combustible fuels have been treated, cleared, or reduced to slow the spread of fire to and from the building. The Federal Emergency Management Agency (FEMA) recommends creating at least 30 feet of defensible space between your home and surrounding vegetation to reduce the potential for damage.
  • Apply fire-retardant chemicals:  Fire-retardant sprays can be applied to at-risk areas of your home and yard.  Fire retardants are chemicals that are applied to materials to prevent the start or slow the growth of the fire. They decrease the ability of materials to ignite. These chemicals work by creating a barrier between the fire and the structure.  The chemical creates a reaction that can help slow the fire.
  • Limit roof combustibility:  A "complex" roof (with lots of ridges and valleys) can be particularly susceptible to fire damage because wind can cause embers to catch on the ridges and valleys.  In addition to applying fire-retardant chemicals, consider upgrading the materials used on your roof, regularly cleaning off debris like pine needles and leaves, and inspecting and replacing broken shingles. 
  • Clean your gutters:  Routine removal of debris from trees and vegetation should be cleared out of gutters.  Debris can cause structural damage to your gutters and even to your house, which may provide space for embers to blow in. Debris also can catch fire, particularly during the dry season.
  • Protect your windows:  A heat differential driven by an outside fire can cause the exposed glass to crack and even shatter inward. A window will break after one to three minutes of exposure to intense heat or flames. The California Building Code recommends that buildings constructed in wildfire-prone areas use dual-pane windows.

What You Can Do Until Help Arrives

SERVPRO recommends that after any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire:

SERVPRO knows how overwhelming and stressful matters can be after a fire.  Here are some simple steps that everyone should follow:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Residential fires can lead to unanticipated emotional distress in the ensuing days after the fire.  You should not underestimate the challenge of evacuation, relocation, and rebuilding after a fire.  Losing your home in a fire involves not only the loss of your residence, but also many other things of value such as photo albums, important documents, and treasured objects.  Your home is your place of security, comfort, and safety. After a fire, this sense of security can also be lost and can disrupt the routine of your daily life.

Why Call SERVPRO Fire Remediation Professionals

4/30/2021 (Permalink)

fire fire

Limit Mold and Mildew

Firefighters are great at responding to fires, accidents, and other incidents where there are risks to life and property. Full-time firefighters respond to a wide variety of calls from fires to flooding incidents. However, in the process of using water to extinguish a fire, they can introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO strongly recommends you hire trained fire restoration professionals to deal with mold and mildew. Mold and mildew can also cause health effects. In addition, it's difficult for an untrained nonprofessional to know for certain if (s)he’s cleaned up all the areas affected by the mold and mildew. Mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents.

Replace Carpets, Clean and Dry Your Floors

When it comes to floor water damage, SERVPRO  has dealt with many different floor repairs. Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, we recommend that carpets that have water damage be pulled up and replaced. Water can also seep underneath vinyl flooring and into the cracks in hardwood. Mold grows on organic materials that are in environments with trapped moisture or high humidity. This implies that hardwood floors are susceptible to mold growth beneath them in a case of flood or water damage.

Post-fire Odors in Clothing and Ducts

Treating clothing as soon as possible after a fire is a key to removing the smell. It's also wise NOT to immediately use a washer or dryer, as the heat and motion can make the smoke smell set in and become impossible to get rid of. Removing smoke odor from clothing is one of the biggest jobs you’ll have after a fire. Often times dry cleaning is the best bet. Ask your SERVPRO professionals about your emergency dry cleaning needs and sealing your ducts in addition to cleaning them.